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Exchanges and Returns

We will be happy to exchange your product if you change your mind for a credit note, on the strict conditions that it is:

  • Within 21 days of purchase.
  • Must have all tags still attached.
  • The product is unworn, unwashed and in original condition.

*For hygiene reasons we are unable to accept earrings for return if you have changed your mind. 

Any discount issued at the time of purchase will be reflected in the credit note. Shipping costs are not refunded. You have 21 days to return your item.

If you have received an item that is damaged or faulty in some way, we will be happy to give a full refund and pay the return postage costs.

If you have simply changed your mind regarding the colour, style, or size, we ask you to cover the cost of returning the item. We recommend tracking your item as we don’t accept the responsibility for any lost items in the post.  Please remember to include a return form when sending an item back :)

Return form:

Please send returns to this address: 150 Liebig Street, Warrnambool, Victoria 3280  

Email for any further questions :)