Exchanges and Returns
*By processing your payment through our online/in-store system you are agreeing to the following terms and conditions of our return policy so please have a read prior to purchasing/returning your items.
We will be happy to exchange your product if you change your mind for a credit note, on the strict conditions that it is:
- Within 21 days of purchase.
- Must have all tags still attached.
- The product is unworn, unwashed and in original condition.
*For hygiene reasons we are unable to accept earrings for return if you have changed your mind.
Any discount issued at the time of purchase will be reflected in the credit note. Shipping costs are not refunded. You have 21 days to return your item.
If you have received an item that is damaged or faulty in some way, we will be happy to give a full refund and pay the return postage costs.
Products with prints may vary in colour and position which can sometimes affect the overall look of the product. The colour of our clothes may differ slightly from the photos on our website due to screen/monitor settings and lighting conditions. We will always try our best to ensure that the colour/print of our products are as close as possible to their natural look.
If you have simply changed your mind regarding the colour, style, or size, we ask you to cover the cost of returning the item. We recommend tracking your item as we don’t accept the responsibility for any lost items in the post. Please remember to include a return form when sending an item back :)
Please send returns to this address: 150 Liebig Street, Warrnambool, Victoria 3280
Email email@example.com or use the contact form below for any further questions :)